Last Updated: June 22, 2026

Freedom at Home values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, request services, or apply for employment.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Address

• Email address

• Telephone number

• Emergency contact information

• Information about requested services or care needs

• Employment history, qualifications, and application information

• Any other information you choose to provide through our website or communications

In addition, our website may automatically collect certain information, including:

• IP address

• Browser type and device information

• Pages visited on our website

• Date and time of visits

• Website usage data collected through cookies or analytics tools

2. How We Use Your Information

Freedom at Home may use your information to:

• Respond to inquiries and requests

• Provide and coordinate non-medical home care services

• Schedule consultations and services

• Communicate with clients, family members, and caregivers

• Process employment applications

• Improve our website and services

• Maintain business records

• Comply with legal obligations

• Protect the security and integrity of our business and website

3. Text Messages and Communications

By providing your telephone number, you consent to receive calls, emails, and text messages from Freedom at Home regarding services, scheduling, appointments, and other business-related communications.

Message and data rates may apply. You may opt out of non-essential text messages at any time by replying STOP or by contacting us directly.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website traffic. Cookies help us understand how visitors use our website and allow us to improve the user experience.

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.

5. Information Sharing

Freedom at Home does not sell, rent, or trade personal information to third parties for marketing purposes.

We may share information with:

• Employees and caregivers who need information to provide services

• Service providers who assist with website hosting, communication services, or business operations

• Government agencies or law enforcement when required by law

• Legal or professional advisors when necessary to protect our rights or comply with legal obligations

6. Employment Applications

Information submitted through employment applications may be used to evaluate candidates, verify qualifications, conduct background checks as permitted by law, and satisfy employment-related legal requirements.

7. Data Retention

Freedom at Home retains personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. Freedom at Home is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.

10. Children's Privacy

Our website is intended for adults and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. Your Privacy Rights

Wisconsin residents may contact Freedom at Home regarding questions about the collection, use, or protection of their personal information.

You may request to:

• Access information you have provided to us

• Correct inaccurate information

• Request deletion of certain information, subject to applicable legal requirements

To make a request, please contact us using the information below.

12. Changes to This Privacy Policy

Freedom at Home may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us at: 262-804-4200.